Filters on all connections

Ensure that all telephone sockets have a filter attached, including any unused lines or phone lines connected to a TV set-top box (such as a Sky box). If you need additional filters then please go to our Broadband accessories shop.

The one exception to this rule is if you have a NTE2000 ! icon master socket which has an ADSL connection on the face plate. These connections are already filtered and therefore you do not need to add additional filters.

What is a NTE2000 socket?

NTE2000 is a master socket which has an ADSL connection on the face plate. If your master socket is of NTE2000 type you do not need to add any additional filters:

NTE2000 type socket
NTE2000 type socket

See our Top Tips for the most common speed loss reasons within your home.